That employee that negotiated did a great job, and deserves a raise for putting the EU first in this situation.
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martinemarion4311 week ago
That’s definitely a tricky situation, glad it got resolved! Edit: holy fuck that’s a lotta likes xD
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wandamyst11 week ago
Now, that's how these companies are supposed to act
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normamcconnell2291 week ago
Fun fact they are likely sueing the person who sold the original computer. See all rented pc's are tracked and the buyers info is logged to the pc's CID numbers. They wanted the pc back so they could confirm whos pc it was then sue the shit out of them for selling it which I imagine has some pretty funny fines built into the contract for. If I really took a guess I bet they sold him for the cost of the pc the guy got aswell.
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rodneyserene41 week ago
imagine that's just the original owner from a different address.
graham_harvey1 week ago
Always awesome to see a company go above and beyond to help a customer who got screwed. Even better when the customer is grateful and wasnt expecting it. Sure they just made a lifelong customer.
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brunamacedo6331 week ago
Honestly, good on fragile
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sierrahayes2171 week ago
That's a hell of company, that's a company you do business with.(Edit) I retract my statement. Apparently they are a horrible company
charansarna1171 week ago
Wholesome
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pénélopevaleon831 week ago
I once knew someone that put up his government housing for sale
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ianvoid391 week ago
They're still trying to make you forget about their predatory rentals.
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enzogabriel_pacheco1 week ago
that one situation will get that company lots of business for quite a while
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frédérique_weiss1 week ago
It was like: Hey you bought a rental pc and the dude didn't pay us with the momey you paid him? Have a PC on us, apologies for the inconvience. - Ex-Valve Employee now working at NZXT
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garry.hayes1 week ago
What great advertising for this company. Nowadays everyone is desperate to give their money to companies that treat people well.
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gaelhenriquedapaz4056 days, 23 hours ago
Awesome customer service agent. horrible company.
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leon_williams1 week ago
Ahh, the old Valve customer support method. Works every time!
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robertyadav6861 week ago
Holy shit. I bought an NZXT in 2020 because, due to weird price changes in the market, it was cheaper to buy that than to build one with the GPU I wanted. Makes me feel good to see they did something this awesome.
That employee that negotiated did a great job, and deserves a raise for putting the EU first in this situation.
That’s definitely a tricky situation, glad it got resolved! Edit: holy fuck that’s a lotta likes xD
Now, that's how these companies are supposed to act
Fun fact they are likely sueing the person who sold the original computer. See all rented pc's are tracked and the buyers info is logged to the pc's CID numbers. They wanted the pc back so they could confirm whos pc it was then sue the shit out of them for selling it which I imagine has some pretty funny fines built into the contract for. If I really took a guess I bet they sold him for the cost of the pc the guy got aswell.
imagine that's just the original owner from a different address.
Always awesome to see a company go above and beyond to help a customer who got screwed. Even better when the customer is grateful and wasnt expecting it. Sure they just made a lifelong customer.
Honestly, good on fragile
That's a hell of company, that's a company you do business with.(Edit) I retract my statement. Apparently they are a horrible company
Wholesome
I once knew someone that put up his government housing for sale
They're still trying to make you forget about their predatory rentals.
that one situation will get that company lots of business for quite a while
It was like: Hey you bought a rental pc and the dude didn't pay us with the momey you paid him? Have a PC on us, apologies for the inconvience. - Ex-Valve Employee now working at NZXT
What great advertising for this company. Nowadays everyone is desperate to give their money to companies that treat people well.
Awesome customer service agent. horrible company.
Ahh, the old Valve customer support method. Works every time!
Holy shit. I bought an NZXT in 2020 because, due to weird price changes in the market, it was cheaper to buy that than to build one with the GPU I wanted. Makes me feel good to see they did something this awesome.
that's a crazy story
That’s actually awesome of them, I’m glad they’ve got stand-up customer service.
Wow. That turned out a whole lot better than I would have ever guessed.